Prepared under section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA), as amended by the Protection of Personal Information Act 4 of 2013 (POPIA).
Last updated: 10 November 2026
1. About Saffarazzi
Saffarazzi is a South African online news and entertainment publication at www.saffarazzi.com. It is a private body under PAIA.
2. Contact details
| Name | Saffarazzi |
| Head of the private body and Information Officer | Saffarazzi management |
| hello@saffarazzi.com | |
| Postal and street address | The Pavilion, Corner Portswood and Dock Road, Victoria & Alfred Waterfront, Cape Town, 8001, South Africa |
| Website | www.saffarazzi.com |
3. The Information Regulator’s guide
The Information Regulator publishes a guide on how to use PAIA and POPIA (section 10 of PAIA). It is available in the official languages at inforegulator.org.za, or from:
Information Regulator, Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191 · P.O. Box 31533, Braamfontein, Johannesburg, 2017 · enquiries@inforegulator.org.za · 010 023 5200.
4. Records available without a request
Everything published on www.saffarazzi.com, including this manual and our Terms, Conditions, Privacy and Cookie Policy, is freely available without a request under PAIA.
5. Records kept under other laws
Where they apply to us, records are kept under laws such as the Companies Act 71 of 2008, the Income Tax Act 58 of 1962, the Value-Added Tax Act 89 of 1991, the Basic Conditions of Employment Act 75 of 1997, the Electronic Communications and Transactions Act 25 of 2002 and POPIA.
6. Records we hold
| Subject | Categories of records |
|---|---|
| Publishing | Published and unpublished articles, images, videos, corrections and complaints, source notes |
| Readers | Messages sent to us by email or the contact form; newsletter subscriptions when we run a newsletter (email addresses only, nothing else stored with them); push notification subscriptions (browser device tokens, no names or email addresses) |
| Website | Server and security logs, analytics data (Google Analytics), advertising and consent data (Google, InMobi) |
| Business | Agreements with service providers and advertising partners, financial and tax records |
The website does not store reader comments or reader accounts.
7. How we process personal information (POPIA)
- Purpose: to publish the website, answer messages, corrections and complaints, send newsletters and push notifications to people who asked for them (with an unsubscribe in every newsletter), measure readership, show advertising that pays for the free website, keep the website secure, and meet legal duties.
- People and information:
- Readers who contact us: name, email address, the message.
- Website visitors: IP address, device and browser details, pages read, approximate country, cookie and advertising identifiers.
- Newsletter subscribers: an email address only. Push subscribers: a browser device token.
- Service providers and partners: business contact and payment details.
- Who receives it: our service providers (operators) and advertising partners: Google (Ad Manager, AdSense, Analytics, YouTube, Google Cloud hosting), InMobi, Cloudflare, OneSignal and, when we run a newsletter, our newsletter service provider; and authorities where the law requires it.
- Information sent outside South Africa: our servers are in the European Union (Belgium), and some providers are in the European Union and the United States. We only use providers bound by law or agreements that give protection substantially similar to POPIA (section 72).
- Security: encrypted connections (HTTPS), access controls, security monitoring through Cloudflare, reputable providers, and breach notification to the Information Regulator and the people affected (section 22).
Full detail: the Privacy Policy at www.saffarazzi.com/terms-conditions-privacy-and-cookie-policy/.
8. How to request a record
- Fill in Form 2 (Request for access to a record) from the PAIA Regulations, 2021, available on the Information Regulator’s website.
- Email it to hello@saffarazzi.com or post it to the address in section 2.
- Give enough detail to identify the record, the form of access you want, and how we should reply. If you ask on behalf of someone else, include proof that you may.
- To exercise a POPIA right instead (access to your own personal information, correction or deletion, objection), you can simply email hello@saffarazzi.com; no form or fee is needed for your own personal information.
9. Fees
A request for a record that is not your own personal information may carry the request fee and access fees set in the PAIA Regulations, 2021. We tell you the amount before any fee is due.
10. Decision
We answer within 30 days of receiving a complete request. We may extend that once by up to 30 days, and will tell you why. We may refuse access only on the grounds in Part 3, Chapter 4 of PAIA (for example, to protect another person’s privacy, commercial information or confidential sources). If we refuse, we tell you why and how to complain to the Information Regulator or apply to court.
11. Where this manual is available
On www.saffarazzi.com and, on request, by email or post from the address in section 2. A copy may also be given to the Information Regulator on request.